Need a little extra help?
At Ikano our specialist team are here to offer extra support if you need it. Contact our support team here.
Question about your purchase?
Accessing your credit card account
How to access, reset your password, unlock your account
Repayments
How to pay, payment dates, changing bank details, missed payments
Cancellations, complaints, claims
How to cancel your agreement, make a claim or complain
Card and PIN
Activate your card, change your PIN, report lost/stolen
Instalments
What are instalments, are there any fees, eligible transactions
Managing your credit card account
Updating your details, statements, credit limits
Spending with IKEA Family credit card
Where can I use my card, how do I use with a digital wallet, transactions
Worried about paying?
We're here to help of you're struggling to repay your credit card
IKEA Rewards
How IKEA Rewards work, where to find your points, contact us
Interest and charges
How is it calculated, grace period, when is it charged, avoiding charges
