Entering your details

Application FAQs

  • I can't find my address on the lookup

    Please check you’ve entered your postcode and house number or name correctly.

    If you have a house name and number, or a flat number, try entering just the house number and street/road name, as sometimes your house name or flat number does not match the information that Royal Mail hold for your address.

    If you still can't find your address, unfortunately this means you are unable to apply for an IKEA Family credit card at the moment.

    For example, if your house is a new build, we may not be able to find your details.

    Sorry, we’re working on this, and you will be able to apply soon.

  • Why do you need to know about my income?

    We need to know your total annual income. This helps us to offer you a credit limit that best meets your financial situation.

    Please include any form of regular income - like your gross annual income, benefits, or pension as part of the total amount.