IKEA Family credit card

Frequently Asked Questions

Your IKEA Family credit card application

Need some extra support?

If you need extra support due to physical health, mental health or due to a recent life event such as bereavement, we want to help.

 

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How the IKEA Family credit card works

How to apply, IKEA Family requirements, and card delivery

credit card

Verifying your details

Issues with verifying your email address or mobile number

Identity check

Entering your details

Help entering your address or annual income

Apply icon

Confirming your identity

Help with photo ID, selfies, or camera settings

Identity

Understanding your application

Soft vs full searches, Open Banking, credit limit and PIN

Question mark

Referrals, rejections and declines

If your application is under review, rejected, or declined

Referral icon

Signing your agreement

Opening, signing, and cancelling your credit card agreement

E-signature

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